Lady Black Tie Reviews
Based on 18 customer reviews and online research, ladyblacktie.com has a consumer rating of 4.1 out of 5 stars, indicating that most customers are very satisfied with Lady Black Tie.
5 Stars(13)
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4 Stars(1)
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3 Stars(0)
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2 Stars(0)
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1 Star(4)
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How would you rate Lady Black Tie?
Top Reviews
My daughter ordered a dress 5 days ago. We paid $30 extra to have it shipped withing 3 days and still no dress. We checked the status online and it says it has not even been shipped. I have tried to contact customer service twice since yesterday by email and still no response. At this point we have no idea if she will have it in time for prom, which should have been no problem.
Excellent customer service. I bought one of the most gorgeous dresses I've ever seen on this site and the quality and look was perfect! They delivered relatively quickly, the fit was perfect (especially since I usually have trouble finding clothes small and pretty enough for me) and I just need to get it hemmed since I'm 5'2! Love Lady Black Tie.
Customer Reviews (18)
From placing the order to receiving the actual dress, I'm glad everything went great! Customer service rep was also nice enough to answer all my questions and guide me through the process when I had some questions about shipping.
Beautiful dress, just gorgeous, however I had to have it hemmed and the length had to be altered, but other than that is was lovely.
Gorgeous gowns at a reasonable price and super speedy delivery.
Dresses are great quality and so pretty. There was an issue with one item and they sorted it for me quickly and were very helpful. Will definitely shop here again.
Got a fabulous dress for my prom. I actually think it was even nicer than the pictures and fit like a dream!!
Couldn’t be happier ????
Please do not buy the whole experience was awful! I placed a order at night around 12:00 within a hour that verse same night I sent a email to please cancel .. the next morning I got a email early the next morning saying I'm sorry but your order is already being made my our Designers.. really? So the order was sent as soon as I got it I read their address and and rerun instruction .. so I sent the dress on its Way back to get a credit because they do nor offer exchanges or any sort. I was told I sent the dress to the wrong place I used the address on the site. Sorry I hate to run down business everyone needs to eat in life but ... Please don't buy terrible service. I'm all let $200 out ... no dress no credit ans no means to make this right for me.
I bought The Celine dress in white, I received the dress in 4 days! The dress was beautiful...the material was exactly was I was hoping for. Perfect! I can’t wait to buy another dress! I have to give credit where credit is due. ❤️ Great experience!
Gorgeous gown: Size is perfectly fit in my body size. The material if extremely high quality and it’s unbelievable. The length is just right for my height. I am so happy for this dress.
Dress didn't ship in time. We ordered 3 weeks ahead! Return policy is in store credit only and they would not cancel the order even though we asked before it even left there building! So disappointing!!
Easy ordering, quick shipping and quality merchandise. Will definitely be ordering again.
My gown just arrived today, very fast shipping, I am really impressed with the quality and service.
I bought a gown for my engagement photos. I sent an email after I placed the order, questioning if the dress would arrive in time before the date needed. I had an immediate response. The dress arrived 6 days before the original promised date. I am excited to wear this dress!”
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